Evaluation basics
Your training: Do they love it or live it? How do training professionals show the impact their programs are making? Positive feedback only goes so far in confirming success. And entertainment value, while important, isn't the truest measure of your effectiveness. To find out whether your part...
| Autor Corporativo: | |
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| Otros Autores: | |
| Formato: | Libro electrónico |
| Idioma: | Inglés |
| Publicado: |
Alexandria, Virginia :
ATD Press
[2016]
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| Edición: | Second edition |
| Colección: | ASTD training basics series.
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| Materias: | |
| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009629878406719 |
Tabla de Contenidos:
- Intro
- Title Page
- Copyright
- Contents
- About the Training Basics Series
- Preface
- 1. Evaluation for You and for Your Client
- How Evaluation Basics Can Help You
- What's New in This Edition
- How This Book Is Organized
- Let's Go!
- Getting It Done
- 2. An Overview of Evaluation
- What Is Evaluation?
- Purposes of Evaluation
- Benefits of Evaluation
- So, Why Doesn't Everyone Do Evaluations?
- Reasons for Poor Training Evaluations
- Roles and Responsibilities for Evaluation
- Building on the Four Levels of Evaluation
- Getting It Done
- 3. Evaluation and the Design Process
- Criteria for Course Evaluation
- Key Concepts: Design and Evaluation
- Online and Virtual Classroom Training
- Internal Certification Programs and Evaluation
- The Integration of Evaluation and Design
- Developing the Evaluation Plan
- Instruments: Advantages and Disadvantages
- The Project Plan
- Getting It Done
- 4. Level 1: Audience Reaction
- Defining Level 1 Evaluation
- Reasons for Conducting Level 1 Evaluations
- Level 1: What It Includes and Excludes
- Advantages of Level 1 Evaluation
- Disadvantages of Level 1 Evaluation
- Guidelines for Level 1 Evaluation
- An Example of Level 1 Evaluation
- Common Errors in Level 1 Evaluation
- Improving Level 1 Evaluation
- Getting It Done
- 5. Level 2: Learning and Application During Training
- Defining Level 2 Evaluation
- Reasons for Conducting Level 2 Evaluation
- Level 2: What It Includes and Excludes
- Advantages of Level 2 Evaluation
- Disadvantages of Level 2 Evaluation
- Guidelines for Level 2 Evaluation
- Developing Tests and Testing
- Why Participants Resist Testing
- Types of Level 2 Assessments and Their Advantages and Disadvantages
- Getting It Done
- 6. Level 3: Transfer to the Job and the Environment
- A Working Definition of Transfer.
- The Business Case for Transfer
- What Level 3 Evaluation Includes and Excludes
- Requirements for Transfer
- Guidelines for Transfer
- Barriers to Transfer
- Evaluation of the Design to Ensure Transfer
- Instruments and Methods to Support and Assess Transfer
- Make Transfer Part of Your Organization's Processes
- The Effect of Environment
- Getting It Done
- 7. Level 4: Impact and ROI
- A Working Definition of Level 4 Evaluation
- The Challenges of Level 4
- Benefits of Conducting Level 4 Evaluations
- Questions Clients Ask
- Organizational Drivers for ROI
- Guidelines for Level 4 Evaluation
- Steps in Conducting an Impact and ROI Analysis
- Other Measures of Impact
- Getting It Done
- 8. Evaluation Biases and Communicating the Results
- Kinds and Implications of Bias
- Components of an Evaluation Report
- The Communication Plan
- Getting It Done
- 9. A Final Thought
- Design and Evaluation
- Demonstrating Value
- Readiness
- Getting It Done
- Appendix A: Rating Guides for Courseware and Facilitation
- Appendix B: Solutions to Case Studies
- References
- Additional Resources
- About the Author
- Back Cover.
