Rocket eight lessons to secure infinite growth

Rocket tells the story of how sixteen remarkable business leaders created great brands. Leslie Wexner tells you how he turned a two-store chain into a $6.5 billion worldwide brand called Victoria Secret, and Howard Schultz shares how he took his passion for a little coffee shop in Seattle and grew i...

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Detalles Bibliográficos
Autor Corporativo: Boston Consulting Group, author (author)
Otros Autores: Silverstein, Michael J., author (author), Bolden, Dylan, author, Jacobsen, Rune, author, Sajdeh, Rohan, author
Formato: Libro electrónico
Idioma:Inglés
Publicado: New York : McGraw-Hill Education 2016.
Edición:1st edition
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009629869006719
Tabla de Contenidos:
  • Introduction : cultivate the apostles to become a beloved, iconic brand
  • Chapter one : Don't ask your customers what they want (because they don't know until you show them)
  • Chapter two : Woo your biggest fans (because they're absolutely worth it)
  • Chapter three : Always welcome your customer's scorn (because you'll come back stronger)
  • Chapter four : Looks do count (because people really do judge a book by its cover)
  • Chapter five : Transform your employers into passionate disciples (because love is truly infectious)
  • Chapter six : Better ramp up your virtual relationships (because that's what your customers are doing)
  • Chapter seven : Take giant leaps (because you're not going to win with timid steps)
  • Chapter eight : find out what schismogenesis means (because it will save your relationships)
  • Epliogue : tools, techniques, challenges, and words of advice
  • Final words of advice : so what does it take to build a great brand?