Negotiating with tough customers never take "no" for a final answer and other tactics to win at the bargaining table

Negotiation is the middle ground between capitulation and stonewalling, a back-and-forth between two parties trying to reach agreement. If a price or other term is non-negotiable, there is no give and take, just "take it or leave it." You may think you are negotiating, but if the other sid...

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Bibliographic Details
Other Authors: Reilly, Steve (Business consultant), author (author)
Format: eBook
Language:Inglés
Published: Wayne, New Jersey : Career Press 2016.
Edition:1st edition
Subjects:
See on Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009629862806719
Table of Contents:
  • Introduction : Enough of the win-win already
  • Common mistakes and crucial skills
  • The first offer
  • Counteroffers
  • Best and final offer
  • Conclusion.