LEAN OFFICE AND SERVICE SIMPLIFIED the definitive how-to guide
Winner of a 2012 Shingo Research and Professional Publication Award Demystifying the application of Lean methods, Lean Office and Service Simplified: The Definitive How-To Guide goes beyond the basic tools to detail the key concepts of Lean as they apply to office and service environments. It begins...
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| Format: | eBook |
| Language: | Inglés |
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[Place of publication not identified] :
CRC Press
2017.
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| Edition: | 1st edition |
| Series: | Productivity Press Book
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| See on Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009629808906719 |
Table of Contents:
- Introduction
- Organizing a value stream
- Creating standard work for office and service
- Creating flow in office and services
- Creating level pull in the office
- Establishing visual management in office and services
- Lean tools for office and services
- Functional applications of lean
- Leading the lean organization.
