Design thinking new product development essentials from the PDMA
Develop a more systematic, human-centered, results-oriented thought process Design Thinking is the Product Development and Management Association's (PDMA) guide to better problem solving and decision-making in product development and beyond. The second in the New Product Development Essentials...
Autor Corporativo: | |
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Otros Autores: | , , |
Formato: | Libro electrónico |
Idioma: | Inglés |
Publicado: |
Hoboken, New Jersey :
Wiley
2016.
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Edición: | 1st edition |
Colección: | THEi Wiley ebooks.
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Materias: | |
Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009629805406719 |
Tabla de Contenidos:
- Intro
- Title Page
- Copyright
- Table of Contents
- About the Editors
- Chapter 1: A Brief Introduction to Design Thinking
- Introduction
- 1.1 The Concept of Design Thinking and Its Role within NPD and Innovation
- 1.2 A Framework of Design Thinking
- 1.3 Design Thinking as a Nonlinear Process
- 1.4 The Principles and the "Mindset" of Design Thinking
- References
- About the Author
- Part I: Design Thinking Tools
- Chapter 2: Inspirational Design Briefing
- Introduction
- 2.1 Nine Criteria of an Inspirational Design Brief
- 2.2 Writing the Inspirational Design Brief
- 2.3 Research Findings about Inspirational Design Briefs
- 2.4 Three Pitfalls to Avoid
- 2.5 Conclusion: Keys to Success
- References
- About the Author
- Chapter 3: Personas: Powerful Tool for Designers
- Introduction
- 3.1 Defining Personas
- 3.2 The Importance of Personas
- 3.3 Creating Personas
- 3.4 Illustrative Application of Personas
- 3.5 Summary
- 3.6 Conclusion
- References
- About the Authors
- Chapter 4: Customer Experience Mapping: The Springboard to Innovative Solutions
- Introduction
- 4.1 Inputs to the Experience Map
- 4.2 The Experience Mapping Process
- 4.3 The Experience Map as a Springboard to Innovative Solutions
- 4.4 Conclusion
- References
- About the Authors
- Acknowledgment
- Chapter 5: Design Thinking to Bridge Research and Concept Design
- Introduction
- 5.1 Challenges in Idea Generation
- 5.2 The Need for a Systematic Method to Connect to the User
- 5.3 The Visualize, Empathize, and Ideate Method
- 5.4 The Importance of Visualizing and Empathizing before Ideating
- 5.5 Applying the Method
- 5.6 Conclusion
- About the Author
- Chapter 6: Boosting Creativity in Idea Generation Using Design Heuristics
- Introduction
- 6.1 Where Do New Design Ideas Come From?.
- 6.2 A Tool to Assist with Idea Generation: Design Heuristics
- 6.3 How Design Heuristics Were Identified: The Evidence Base
- 6.4 77 Design Heuristics for Idea Generation
- 6.5 How to Use Design Heuristics to Generate Design Concepts
- 6.6 Evidence of the Value of the Design Heuristics Tool
- 6.7 Conclusion
- 6.8 Appendix
- References
- About the Author
- Chapter 7: The Key Roles of Stories and Prototypes in Design Thinking
- Introduction
- 7.1 A Design Thinking Product Development Framework
- 7.2 What Is a Story?
- 7.3 What Is a Prototype?
- 7.4 Putting It Together-Combining Stories and Prototypes
- 7.5 Employing Stories and Prototypes in Your Process
- 7.6 Conclusion
- References
- About the Author
- Part II: Design Thinking within the Firm
- Chapter 8: Integrating Design into the Fuzzy Front End of the Innovation Process
- Introduction
- 8.1 Challenges in the FFE
- 8.2 Design Practices and Tools for Assisting in Problem Definition
- 8.3 Design Practices and Tools for Assisting in Information Management
- 8.4 Design Practices and Tools for Assisting in Stakeholder Management
- 8.5 How to Integrate Design Professionals in FFE
- 8.6 Conclusion
- References
- About the Authors
- Chapter 9: The Role of Design in Early-Stage Ventures: How to Help Start-ups Understand and Apply Design Processes to New Product Development
- Introduction: An Emerging Start-up Culture
- 9.1 The Basics
- 9.2 The Process
- 9.3 Troubleshooting Common Mistakes
- About the Author
- Chapter 10: Design Thinking for Non-Designers: A Guide for Team Training and Implementation
- Introduction
- 10.1 What Do Non-Designers Need to Learn?
- 10.2 Challenges Teams Face with Design Thinking
- 10.3 Three Team Strategies for Success
- 10.4 Conclusion
- References
- About the Authors.
- Chapter 11: Developing Design Thinking: GE Healthcare's Menlo Innovation Model
- Introduction
- 11.1 GE Healthcare's Design Organization
- 11.2 The Menlo Innovation Ecosystem
- 11.3 The Significance of Design Thinking at GE Healthcare
- 11.4 Conclusion
- References
- About the Author
- Chapter 12: Leading for a Corporate Culture of Design Thinking
- Introduction
- 12.1 The Critical Impact of Corporate Culture on Design Thinking
- 12.2 What Is Corporate Culture?
- 12.3 Corporate Forces that Undermine Design Thinking
- 12.4 Four Pillars of Innovation for Enabling Design Thinking
- 12.5 Four Stages of Transforming to a Culture of Design Thinking
- 12.6 Conclusion
- References
- About the Authors
- Chapter 13: Knowledge Management as Intelligence Amplification for Breakthrough Innovations
- Introduction
- 13.1 Designing Amidst Uncertainty
- 13.2 Knowledge Management Tasks for Breakthrough Innovation: From Intelligence Leveraging to Intelligence Amplification
- 13.3 KM and Selected Tools for Breakthrough Innovation
- 13.4 Organizational Implications
- 13.5 Appendices
- References
- About the Authors
- Chapter 14: Strategically Embedding Design Thinking in the Firm
- Introduction
- 14.1 Role of Key Personnel
- 14.2 Organizational Practices
- 14.3 Organizational Climate and Culture
- 14.4 Embedding Design Thinking
- References
- About the Authors
- Part III: Design Thinking For Specific Contexts
- Chapter 15: Designing Services that Sing and Dance
- Introduction
- 15.1 Products, Services, and Experiences
- 15.2 How to Design for Compelling Service Experiences
- 15.3 Services that Sing and Dance
- 15.4 Designing a Service Experience Is Never Finished
- 15.5 Conclusion
- References
- About the Authors
- Chapter 16: Capturing Context through Service Design Stories
- Introduction
- 16.1 Service Design.
- 16.2 Context, Stories, and Designers as Interpreters
- 16.3 Context Through Narratives-The CTN Method
- 16.4 Case Illustration of the CTN Method
- 16.5 Conclusion and Recommendations
- References
- About the Authors
- Chapter 17: Optimal Design for Radically New Products
- Introduction
- 17.1 Communicate the Challenge Goal toward Radically New Products
- 17.2 Shift Time Frames to Future and Past
- 17.3 Promote an Emerging Technology Focus across the Consumption Chain
- 17.4 Promote the Use of Analogical Thinking
- 17.5 Look for Novel Ways to Solve Simple Problems
- 17.6 Leverage More Ideators via Crowdsourcing
- 17.7 Conclusion
- References
- About the Authors
- Chapter 18: Business Model Design
- Introduction
- 18.1 What Is a Business Model?
- 18.2 When Do I Need to Think about My Business Model?
- 18.3 What Value Should I Expect from a Business Model Design?
- 18.4 What Method Can I Use to Design a Business Model?
- 18.5 Process of Designing a Business Model
- 18.6 How Do I Implement My New or Revised Business Model?
- 18.7 Conclusion
- References
- About the Authors
- Chapter 19: Lean Start-up in Large Enterprises Using Human-Centered Design Thinking: A New Approach for Developing Transformational and Disruptive Innovations
- Introduction
- 19.1 Lean Start-up
- 19.2 Transformational and Disruptive Innovation: Defining the Domain Where the Lean Start-up Process Should Be Used
- 19.3 Why Is a Business Model a Valuable Part of the Lean Start-up Process?
- 19.4 Lean Start-up through the Lens of Human-Centered Design
- 19.5 Implementing the Lean Start-up Approach in Enterprises
- 19.6 Conclusion
- References
- About the Author
- Part IV: Consumer Responses and Values
- Chapter 20: Consumer Response to Product Form1
- Introduction
- 20.1 How Product Form Influences Consumer Product Evaluation.
- 20.2 Product Form Characteristics and Consumer Perceptions
- 20.4 Practical Implications
- References
- About the Author
- Chapter 21: Drivers of Diversity in Consumers' Aesthetic Response to Product Design
- Introduction
- 21.1 Culture
- 21.2 Individual Characteristics
- 21.3 Situational Factors
- 21.4 Discussion
- 21.5 Conclusion
- References
- About the Author
- Chapter 22: Future-Friendly Design: Designing for and with Future Consumers
- Introduction
- 22.1 A Framework for Understanding Changing Consumer Values
- 22.2 Emerging Consumer Needs
- 22.3 Going Forward
- References
- About the Author
- Part V: Special Topics in Design Thinking
- Chapter 23: Face And Interface: Richer Product Experiences through Integrated User Interface and Industrial Design1
- Introduction
- 23.1 Divergent Paths: User Interface in Physical and Digital Products
- 23.2 Emerging User Interface Technologies
- 23.3 New Technology Demands a New Development Process
- 23.4 Seven Questions to Guide the Integration of Industrial Design with User Interface Design
- 23.5 Practice Makes Perfect
- About the Author
- Chapter 24: Intellectual Property Protection for Designs
- Introduction
- 24.1 "Design" in Intellectual Property
- 24.2 Utility Patents
- 24.3 Design Patents
- 24.4 Copyrightable Designs for Useful Articles
- 24.5 Trademark Rights for Product Design
- 24.6 Legal Overlap, Trade-Offs, and Strategic Considerations
- 24.7 Conclusion
- About the Author
- Chapter 25: Design Thinking for Sustainability
- Introduction
- 25.1 Design for "X"?
- 25.2 Design Thinking Integrated into Design for Sustainability
- 25.3 Conclusion
- References
- About the Authors
- Index
- End User License Agreement.