You said what?! the biggest communication mistakes professionals make

Communication is a measure of how we are heard. It’s not about us; it is about how the other person perceives our message. If you are not where you should be in your career, the problem may very well be how you communicate.

Detalles Bibliográficos
Otros Autores: Zoller, Kim, author (author), Preston, Kerry, author
Formato: Libro electrónico
Idioma:Inglés
Publicado: Wayne, New Jersey : Career Press 2015.
Edición:1st edition
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009629779006719
Tabla de Contenidos:
  • Not being on your a-game
  • Not beginning with the end in mind
  • Not knowing your personal brand
  • Not managing perceptions
  • Not connecting and building relationships
  • Not making appropriate small talk
  • Meltdown of communication through technology use
  • Not managing your social networking
  • Lack of awareness of communication stallers and stoppers
  • Making assumptions
  • Not focusing on the details
  • Not giving and receiving precise feedback
  • Not adapting to different communication styles
  • Not reacting professionally
  • Bloopers and blunders: saying and doing the wrong thing
  • Ask Kim & Kerry: answers to sticky situations
  • Not communicating value
  • Your action plan for continued success.