Cita APA (7a ed.)

Zoller, K., & Preston, K. (2015). You said what?!: The biggest communication mistakes professionals make (1st edition.). Career Press.

Cita Chicago Style (17a ed.)

Zoller, Kim, y Kerry Preston. You Said What?!: The Biggest Communication Mistakes Professionals Make. 1st edition. Wayne, New Jersey: Career Press, 2015.

Cita MLA (9a ed.)

Zoller, Kim, y Kerry Preston. You Said What?!: The Biggest Communication Mistakes Professionals Make. 1st edition. Career Press, 2015.