Cita APA (7a ed.)

Stamatis, D. H. (2016). Quality assurance: Applying methodologies for launching new products, services, and customer satisfaction (1st edition.). CRC Press/Taylor & Francis Group.

Cita Chicago Style (17a ed.)

Stamatis, D. H. Quality Assurance: Applying Methodologies for Launching New Products, Services, and Customer Satisfaction. 1st edition. Boca Raton: CRC Press/Taylor & Francis Group, 2016.

Cita MLA (9a ed.)

Stamatis, D. H. Quality Assurance: Applying Methodologies for Launching New Products, Services, and Customer Satisfaction. 1st edition. CRC Press/Taylor & Francis Group, 2016.