Fleming, N., & Weiss, A. (2015). Evergreen: Cultivate the enduring customer loyalty that keeps your business thriving (1st edition.). American Management Association.
Cita Chicago Style (17a ed.)Fleming, Noah, y Alan Weiss. Evergreen: Cultivate the Enduring Customer Loyalty That Keeps Your Business Thriving. 1st edition. New York, New York: American Management Association, 2015.
Cita MLA (9a ed.)Fleming, Noah, y Alan Weiss. Evergreen: Cultivate the Enduring Customer Loyalty That Keeps Your Business Thriving. 1st edition. American Management Association, 2015.
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