Mastering the challenges of leading change inspire the people and succeed where others fail
Conquer the most daunting change initiative with the right people, tools, and strategies. James Dallas' Mastering the Challenges of Leading Change is an informative, insightful guide to effectively leading the transition through change. While most change management books present case studies ab...
| Otros Autores: | |
|---|---|
| Formato: | Libro electrónico |
| Idioma: | Inglés |
| Publicado: |
Hoboken, New Jersey :
Wiley
2015.
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| Edición: | 1st edition |
| Materias: | |
| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009629738506719 |
Tabla de Contenidos:
- ""Title Page""; ""Copyright""; ""Table of Contents""; ""Dedication""; ""Foreword""; ""Acknowledgments""; ""Introduction: It Ain't Easy Being Green""; ""Part I: Priorities""; ""Chapter 1: Set a Course for Change""; ""The Three Questions""; ""Assessing the Culture""; ""Ghosts, Hubs, and Mavericks""; ""Wisdom from the Front Line""; ""Measure Leaders by Their Front-Line Relationships""; ""The Importance of Looking Outward""; ""The Value of Conviction""; ""Coaching Moments""; ""Chapter 2: Create the Core Team""; ""Who's Not on the Team""; ""The Two Questions That Count""
- ""Picking the Program Leader""""Two Key Roles That Are Too Often Ignored""; ""Moving beyond "Off with Their Heads"""; ""Don't Partner with Cab Drivers""; ""Team Diversity""; ""Coaching Moments""; ""Chapter 3: Set Expectations and Decide Where to Start""; ""A Tour of the Matrix""; ""Coaching Moments""; ""Part II: Politics""; ""Chapter 4: Become a Communicator""; ""Never Soft-Pedal""; ""Brush Up Your Speaking Skills""; ""When to Tell Tales""; ""Coaching Moments""; ""Chapter 5: Craft Messaging That Motivates""; ""Become an Amateur Anthropologist""; ""Coaching Moments""
- ""Chapter 6: Overcoming Resistance""""The Many Faces of Resistance""; ""The Fifth Type of Resister: The Machiavelli""; ""Removing a Toxic Player""; ""Cleaning Up the Sludge""; ""Influencing the Narrative on the Front Line""; ""Coaching Moments""; ""Part III: People""; ""Chapter 7: Reading Minds and Other Methods for Assessing Progress""; ""Read Faces, Not Reports""; ""Adjust for Culture""; ""Never Kill the Messenger""; ""Combating Group think with Anonymous Feedback""; ""Third-Party Evaluations""; ""Don't Forget Your Hubs""; ""Coaching Moments""; ""Chapter 8: Alignment and Group Dynamics""
- ""The Six-Pack Approach""""Alignment Sessions""; ""When and How to Make an Executive Decision""; ""Brokering Deals""; ""The Importance of Reaching Up""; ""Coaching Moments""; ""Chapter 9: Master the Humble Art of Building Trust""; ""Building Inner-Circle Relationships""; ""Step Outside of Your Own Boundaries""; ""Eight Practices for Building Trust""; ""Put Your Pride to the Side""; ""Coaching Moments""; ""Part IV: Perseverance""; ""Chapter 10: Put Out Every Fire""; ""Forming a Crisis Management Team""; ""Getting in the Trenches""; ""In Crisis, Don't Ever Make It about You""
- ""How to Elevate a Discontented Team""""Step into Your Power""; ""Coaching Moments""; ""Chapter 11: Institutionalize and Leverage Change""; ""Why Organizations Lose Their Focus""; ""Evolving the Culture""; ""Making Metrics Matter""; ""The Power of Documentation""; ""To Leverage Change, Keep Tearing Down Walls""; ""Coaching Moments""; ""Chapter 12: Developing Talent as a Sponsor""; ""Whom to Sponsor?""; ""Awaken New Leaders""; ""Develop Their Personal Brand""; ""Put Them in the Hot Seat""; ""When Sponsorship Fails""; ""Provide Air Cover for Risk Taking""; ""Coaching Moments""; ""Epilogue""
- ""About the Author""
