Cita APA (7a ed.)

International Business Machines Corporation, Abdel-Hafez, H. A., Balakrishnan, S. C., & Caffrey, J. C. (2014). IBM intelligent operations center 1.6 programming guide. IBM Corporation International Technical Support Organization.

Cita Chicago Style (17a ed.)

International Business Machines Corporation, Hisham Author Abdel-Hafez, Sriram Contributor Balakrishnan, y Jamie Contributor Caffrey. IBM Intelligent Operations Center 1.6 Programming Guide. [Place of publication not identified]: IBM Corporation International Technical Support Organization, 2014.

Cita MLA (9a ed.)

International Business Machines Corporation, et al. IBM Intelligent Operations Center 1.6 Programming Guide. IBM Corporation International Technical Support Organization, 2014.