Cita APA (7a ed.)

Loeffler, B., & Church, B. T. (2015). The experience: The 5 principles of Disney service and relationship excellence (1st edition.). Wiley.

Cita Chicago Style (17a ed.)

Loeffler, Bruce, y Brian T. Church. The Experience: The 5 Principles of Disney Service and Relationship Excellence. 1st edition. Hoboken, New Jersey: Wiley, 2015.

Cita MLA (9a ed.)

Loeffler, Bruce, y Brian T. Church. The Experience: The 5 Principles of Disney Service and Relationship Excellence. 1st edition. Wiley, 2015.