Rao, R. M. (2011). Services marketing (2nd ed.). Dorling Kindersley.
Chicago Style (17th ed.) CitationRao, Rama Mohana. Services Marketing. 2nd ed. New Delhi: Dorling Kindersley, 2011.
MLA (9th ed.) CitationRao, Rama Mohana. Services Marketing. 2nd ed. Dorling Kindersley, 2011.
Warning: These citations may not always be 100% accurate.