Cita APA (7a ed.)

Schaffer, E., & Lahiri, A. (2014). Institutionalization of UX: A step-by-step guide to a user experience practice (2nd ed.). Addison-Wesley.

Cita Chicago Style (17a ed.)

Schaffer, Eric, y Apala Lahiri. Institutionalization of UX: A Step-by-step Guide to a User Experience Practice. 2nd ed. Upper Saddle River, NJ: Addison-Wesley, 2014.

Cita MLA (9a ed.)

Schaffer, Eric, y Apala Lahiri. Institutionalization of UX: A Step-by-step Guide to a User Experience Practice. 2nd ed. Addison-Wesley, 2014.