Supplier Relationship Management How to Maximize Vendor Value and Opportunity
There’s a new buzz phrase in the air: Supplier Relationship Management (SRM). Corporate executives know it’s necessary, but there’s only one problem. Nobody yet knows how to do it. Or they think it’s all about bashing your vendors over the head until they reduce the price another 4%. Supplier Relati...
| Autores principales: | , , , , , |
|---|---|
| Formato: | Libro electrónico |
| Idioma: | Inglés |
| Publicado: |
Berkeley, CA :
Apress
2014.
|
| Edición: | 1st ed. 2014. |
| Materias: | |
| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009629540806719 |
Tabla de Contenidos:
- Contents; Chapter 1: Procurement Success vs. SRM Failure; Everything Is Rosy, Then?; Key Account Management vs. SRM; The Prize; This Book Is Not About Procurement (At Least Not Only); Chapter 2: Supplier Relationship Management; But, What Does It Mean?; The Problems; So, What Is TrueSRM Really About?; TrueSRM Does Not Vary by Industry/Business; The Challenge; Chapter 3: To SRM and Beyond!; Trouble Brewing; The First Workshop; The Second Workshop; The Third Workshop; The Fourth Workshop; The Fifth Workshop; Getting to TrueSRM; Key to a Profitable Future
- Chapter 4: Introducing Supplier Interaction ModelsPerformance Axis; Strategic Potential Axis; The Framework; The Nine Relationships; Critical Cluster: The Relationships to Nurture; Integrate: Worthy of Commitment; Influence: Joint Development of New Offerings; Invest: Promise of Capability; Ordinaries: The Widget Providers; Harvest: Highly Productive But Still Needs Cultivating; Sustain: Worthy of Continuous Improvement; Improve: Shortcomings Need to Be Addressed; Problematic Suppliers: The Serious Fixes; Mitigate: Need to Be Disengaged on Good Terms; Develop: Candidates for the Ideal Source
- Bail Out: Stepping In Is NecessaryHeartland Develops TrueSRM; Categorizing Suppliers; Chapter 5:The "Ordinaries"; Characteristics of Improve Suppliers; What Kind of Behavior to Drive; How to Work with Improve Suppliers; Governance; Case Example; Characteristics of Sustain Suppliers; What Kind of Behavior to Drive; How to Work with Sustain Suppliers; Governance; Case Example; Characteristics of Harvest Suppliers; What Kind of Behavior to Drive; How to Work with Harvest Suppliers; Governance; Case Example; Rethink Relations with Ordinaries; Chapter 6: "Problem Children"
- Characteristics of Mitigate SuppliersWhat Kind of Behavior to Drive; How to Work with Mitigate Suppliers; Governance; Case Example; TrueSRM Comes to Marketing; Characteristics of Develop Suppliers; What Kind of Behavior to Drive; How to Work with Develop Suppliers; Governance; Case Example; Implementation Challenges at Heartland; Characteristics of Bail Out Suppliers; What Kind of Behavior to Drive; How to Work with Bail Out Suppliers; Governance; Case Example; Heartland: Calbury Races Ahead; Problematics: Handle with Care; Chapter 7: The "Critical Cluster "
- Characteristics of Influence SuppliersWhat Kind of Behavior to Drive; How to Work with Influence Suppliers; Governance; Case Example #1; Case Example #2; Characteristics of Invest Suppliers; What Kind of Behavior to Drive; How to Work with Invest Suppliers; Governance; Case Example #1; Case Example #2; Characteristics of Integrate Suppliers; What Kind of Behavior to Drive; How to Work with Integrate Suppliers; Governance; Case Example #1; Nourishing the Critical Cluster; Chapter 8: Putting Supplier Interaction Models to Work; A Dynamic Framework; Onboarding New Suppliers
- Supplier Moves You Are Driving
