Catalogs, services and portfolios an ITSM success story
"…the use of a story to illustrate both ITIL ® process basics and the inherent implementation challenges makes this a powerful but quick, easy read." Susan Schellhase, itSMF USA member Achieving success through transforming behaviour High-performing IT organizations know that success is mo...
| Otros Autores: | |
|---|---|
| Formato: | Libro electrónico |
| Idioma: | Inglés |
| Publicado: |
Cambridgeshire, England :
IT Governance Publishing
2014.
|
| Edición: | 1st edition |
| Materias: | |
| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009629485206719 |
