Cita APA (7a ed.)

Scott, D. M. (2014). The new rules of sales and service: How to use agile selling, real-time customer engagement, big data, content, and storytelling to grow your business (1st edition.). Wiley.

Cita Chicago Style (17a ed.)

Scott, David Meerman. The New Rules of Sales and Service: How to Use Agile Selling, Real-time Customer Engagement, Big Data, Content, and Storytelling to Grow Your Business. 1st edition. Hoboken, New Jersey: Wiley, 2014.

Cita MLA (9a ed.)

Scott, David Meerman. The New Rules of Sales and Service: How to Use Agile Selling, Real-time Customer Engagement, Big Data, Content, and Storytelling to Grow Your Business. 1st edition. Wiley, 2014.