Digital marketing analytics : making sense of consumer data in a digital world

Distill 100%–Usable Max-Profit Knowledge from Your Digital Data. Do It Now! Why hasn’t all that data delivered a whopping competitive advantage? Because you’ve barely begun to use it, that’s why! Good news: neither have your competitors. It’s hard! But digital marketing analytics is 100% doable, it...

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Bibliographic Details
Other Authors: Hemann, Chuck Author (author), Burbary, Ken Contributor (contributor)
Format: eBook
Language:Inglés
Published: [Place of publication not identified] Que 2013
Edition:1st edition
Subjects:
See on Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009629439106719
Table of Contents:
  • Understanding the digital media landscape
  • Understanding digital analytics concepts
  • Picking the tools of the trade
  • Tools : social media listening
  • Tools : search analytics
  • Tools : audience analysis
  • Tools : content analysis
  • Tools : engagement analysis
  • Understanding digital influence
  • Developing your social media listening program
  • How to use listening to inform marketing programs
  • Using online data to anticipate a crisis
  • Improving customer service
  • Launching a new product
  • Formulating your research plan
  • Making reports easy to understand and communicate
  • Search analysis
  • ROI = return on investment
  • Creating the best-practice measurement scorecard
  • Mobile analytics : how mobile is different than other digital channels
  • Social CRM
  • The future of digital data : business intelligence.