Chasen, E., & Putnam, B. (2012). The manager's communication toolbox (1st edition.). American Society for Training & Development.
Chicago Style (17th ed.) CitationChasen, Everett, and Bob Putnam. The Manager's Communication Toolbox. 1st edition. Alexandria, VA: American Society for Training & Development, 2012.
MLA (9th ed.) CitationChasen, Everett, and Bob Putnam. The Manager's Communication Toolbox. 1st edition. American Society for Training & Development, 2012.
Warning: These citations may not always be 100% accurate.