Service Science The Foundations of Service Engineering and Management

Features coverage of the service systems lifecycle, including service marketing, engineering, delivery, quality control, management, and sustainment Featuring an innovative and holistic approach, Service Science: The Foundations of Service Engineering and Management provides a new perspective of ser...

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Bibliographic Details
Main Author: Qiu, Robin G. (-)
Format: eBook
Language:Inglés
Published: : Wiley 2014.
Edition:1st edition
Subjects:
See on Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009629438106719

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