Cita APA (7a ed.)

Brinkman, R., & Kirschner, R. (2012). Dealing with people you can't stand: How to bring out the best in people at their worst (Revised and expanded third edition.). McGraw-Hill.

Cita Chicago Style (17a ed.)

Brinkman, Rick, y Rick Kirschner. Dealing with People You Can't Stand: How to Bring Out the Best in People at Their Worst. Revised and expanded third edition. New York: McGraw-Hill, 2012.

Cita MLA (9a ed.)

Brinkman, Rick, y Rick Kirschner. Dealing with People You Can't Stand: How to Bring Out the Best in People at Their Worst. Revised and expanded third edition. McGraw-Hill, 2012.