It's all about relationships what ITIL doesn't tell you
' Service managers globally will want this book on their desk as a reference when designing processes and as THE 'go to' guide during their daily work ... ' Chris Evans, ITSM Specialist A unique holistic approach to ITIL in the real world As more companies begin an adopt/adapt in...
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| Formato: | Libro electrónico |
| Idioma: | Inglés |
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Cambridgeshire, United Kingdom :
IT Governance Publishing
c2013.
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| Edición: | 1st edition |
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| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009629370806719 |
