Cita APA (7a ed.)

Van Hove, S. D., & Mills, K. S. (2013). It's all about relationships: What ITIL doesn't tell you (1st edition.). IT Governance Publishing.

Cita Chicago Style (17a ed.)

Van Hove, S. D., y Kathy S. Mills. It's All About Relationships: What ITIL Doesn't Tell You. 1st edition. Cambridgeshire, United Kingdom: IT Governance Publishing, 2013.

Cita MLA (9a ed.)

Van Hove, S. D., y Kathy S. Mills. It's All About Relationships: What ITIL Doesn't Tell You. 1st edition. IT Governance Publishing, 2013.