Troubleshooting and repairing major appliances
Diagnose and repair home appliances and air conditioners using the latest techniques "The book has it all...written by a pro with 40 years of hands-on repair and teaching experience...this book is like brain candy"--GeekDad (Wired.com) Fully updated for current technologies and packed with...
| Otros Autores: | |
|---|---|
| Formato: | Libro electrónico |
| Idioma: | Inglés |
| Publicado: |
New York :
McGraw-Hill
[2013]
|
| Edición: | Third edition |
| Materias: | |
| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009629348506719 |
Tabla de Contenidos:
- Cover
- Title Page
- Copyright Page
- About the Author
- Contents
- Acknowledgments
- Introduction
- Part I: Fundamentals of Service
- Chapter 1: Selecting, Purchasing, and Installing Major Home Appliances and Air Conditioners
- Electric and Gas Ranges, Cooktops, and Ovens
- Freestanding Ranges
- Slide-In Ranges and Drop-In Ranges
- Built-In Cooktops
- Built-In Ovens
- Microwave Ovens
- Checklist for Cooking Products
- Refrigerators and Freezers
- Compact and Portable Refrigerators
- Single-Door Refrigerators
- Two-Door Refrigerators
- Two-Door Refrigerators with Bottom Freezers
- Side-by-Side Refrigerators
- Freezers
- Checklist for Refrigerator and Freezer Products
- Dishwashers
- Built-In Dishwashers
- Convertible/Portable Dishwashers
- Undersink Dishwashers
- Dishwasher-Sink Combination
- Checklist for Dishwashers
- Laundry Equipment
- Automatic Washers
- Top-Loading Automatic Washers
- Front-Loading Automatic Washers
- Compact Automatic Washers
- Automatic Dryers
- Checklist for Washers and Dryers
- Air Conditioners
- Sizing Room Air Conditioners
- How to Purchase the Best Air Conditioner or Appliance Value Using the EnergyGuide Label
- Major Appliance Consumer Action Panel (MACAP)
- Purchasing Decisions
- Appliance Warranties
- Full vs. Limited Warranties
- Warranty Time Limitations
- Appliance Installation Instructions
- Appliance Use and Care Manual
- Where to Get Help
- Product Recalls and the Internet
- National Appliance Service Technicians Certification (NASTeC)
- Endnotes
- Chapter 2: Safety Precautions
- Safety Procedures
- Individual Safety Precautions
- Electrical Safety Precautions
- Gas Safety Precautions
- Chemical Safety Precautions
- Appliance and Air Conditioner Safety
- Operating Safety
- Installation Safety Precautions
- Grounding of Appliances.
- Checking Appliance and Air Conditioner Voltage
- What to Do If You Smell Gas
- Chapter 3: Tools Needed for Installation and Repair
- Safety Precautions
- Individual Safety Precautions
- Safety Precautions When Handling Tools
- Screwdrivers
- Nut Drivers
- Wrenches
- Hammers
- Prying Tools
- Pliers
- Cutting Tools
- Power Tools
- Specialty Tools
- Test Meters
- Advantages of Digital Meters
- Chapter 4: Becoming a Professional Technician
- What Is Customer Satisfaction?
- Customer Satisfaction Is Important for Business
- Why Is Customer Satisfaction Important to the Technician?
- What Does the Customer Expect of the Service Technician?
- How Can a Service Technician Increase Customer Satisfaction Skills?
- Communication Skills
- Verbal Communication
- Nonverbal Communication
- Paraverbal Communication
- Customer Empathy
- Listening to the Customer
- Reflective Listening Skills (Feedback)
- Paraphrasing
- Asking Questions
- Preparing for a Service Call
- Prescreen the Service Call for Parts
- Proper Grooming for a Service Technician
- When You Arrive at the Service Call
- Repairing the Appliance or Air Conditioner
- Follow-Up Calls
- Things to Avoid While on a Service Call
- How to Turn Customer Dissatisfaction into Customer Satisfaction
- Angry Customers
- Don't Lose Your Cool
- Encourage the Customer to Vent Their Emotions
- Find Out the Facts
- Understand Your Customer's Feelings
- Suggest a Way to Fix the Problem
- End on a Positive Note
- Never Stop Learning
- Chapter 5: Basic Techniques
- Product Failure
- Diagnosis and Correction Procedure
- Technicians Diagnostic Guide
- Part II: Electricity, Electronics,and Gas
- Chapter 6: Electricity
- Electrical Wiring
- What Is a Circuit?
- Circuit Components
- Three Kinds of Circuits
- Series Circuit
- Parallel Circuits
- Series-Parallel Circuits.
- Types of Shorts in a Circuit
- Strip Circuits
- Types of Electric Current
- Theory of Current Flow
- Ohm's Law
- Ohms
- Amperes
- Volts
- Watts
- Ohm's Law Equation Wheel
- Wiring Diagram Symbols
- Terminal Codes
- Timer Sequence (Esterline) Charts
- Wiring Diagrams
- Sample Wiring Diagrams
- How to Read the Volt-Ohm-Milliammeter Test Instrument
- Measuring Voltage
- Making the Measurement
- Selecting the Scales
- Reading the AC Voltage Scale
- Measuring Line Voltage
- Testing for Ground and Polarity
- Measuring 240-Volt Receptacles
- Testing a Three-Wire Receptacle for 240 Volts
- Testing a Four-Wire Receptacle for 240 Volts
- Measuring Resistance (OHMS)
- Setting Up the Meter
- Electrical Safety Precautions
- Operating Appliances and Room Air Conditioners on a Generator
- Flowcharts
- Chapter 7: Electronics
- Simplified Circuits
- Electronic Controls
- Low-Voltage Board
- High-Voltage Relay Board
- Touchpad (Customer Interface)
- Three-Board Electronic Control System
- Troubleshooting Circuits
- Two-Board Electronic Control System
- Motor Board Electronic Control System
- Resistors
- Resistance Color Bands
- Thermistor
- Diodes
- Testing a Diode
- Bridge Rectifier
- Triac
- Testing a Triac
- Transistor
- Integrated Circuits and Circuit Boards
- LED Multiple Segment Displays
- Electrostatic Discharge
- Chapter 8: Gas
- Gas Safety
- Types of Gas
- Natural Gas
- Liquefied Petroleum Gas
- Combustion
- Carbon Monoxide
- Testing for Carbon Monoxide
- Flue Gases
- The "Flame"
- Air Supply
- Flame Appearance
- Flame lifting
- Flashback
- Yellow Flame Tips
- Appliance Burner Components
- Gas orifice
- Air Shutter
- Venturi Throat
- Burner Head
- Burner Ports
- Burner Operation
- Ventilation
- Troubleshooting Ventilation Problems
- Measuring Gas Pressure
- Testing for Gas Leaks.
- Combustible Gas Detector
- Gas Conversion Procedures
- Gas Pressure Regulator
- Converting Surface Burners
- Converting the Oven Bake Burner
- Converting the Oven Broil Burner
- Converting the Bake/Broil Thermostat
- Gas Appliance Maintenance
- Part III: Refrigeration and Air Conditioning
- Chapter 9: Principles of Air Conditioning and Refrigeration
- Introduction to Air Conditioning and Refrigeration
- Saving the Ozone Layer
- Matter
- Change of State
- Law of Thermodynamics
- It's All About Heat
- Methods of Heat Transfer
- Refrigerants
- Room Air Conditioner vs. Refrigerator/Freezer
- The Basic Refrigeration Cycle
- Refrigeration Components
- Compressor
- Compressor Safety
- Trained Personnel Only
- Terminal Venting and Electrocution
- Compressor Motor Starting Relays
- Current Type Relay
- PTC Type Relay
- Condenser Coil
- Evaporator Coil
- Metering Device
- Other Components Used in the Sealed Refrigeration System
- Diagnosing Sealed Systems
- Part IV: Parts
- Chapter 10: Electric Appliance and Air Conditioner Parts
- The Switch
- Pressure Switch
- Thermostat
- Electromechanical Timer
- The Motor
- The Cam Switches
- The Escapement
- Relays
- Solenoids
- Water Valves
- Motors
- Compressors
- Capacitors
- Testing a Capacitor
- Heating Elements
- Mechanical Linkages
- Wires
- How to Strip, Splice, Solder, and Install Solderless and Terminal Connectors, and How to Use Wire Nuts on Wires
- Circuit Protection Devices
- Chapter 11: Electronic Parts
- Electronic Components in General
- How Electronic Appliances and Air Conditioners Operate
- Electrostatic Discharge
- Testing Printed Circuit Boards
- Touch Panel Membrane
- Transformer
- Integrated Circuit Chip
- Resistors
- Sensors
- Temperature Detectors
- Thermistor
- Thermocouple
- Resistance Temperature Detector
- Thermopile.
- Transducer
- Diode
- LED
- Bridge Rectifier
- Triac
- Transistor
- Inverter Board
- Piezoelectric Ignitor
- Chapter 12: Gas Appliance Parts
- Controls
- Pressure Regulator Controls
- Water Heater Thermostat/Regulator Combination Control
- Safety Valve
- Dryer Gas Valve
- Sensing Devices
- Resistance Temperature Detector
- Thermocouple
- Flame Sensors
- Ignition
- Glow-Bar Ignitor
- Spark Electrode Ignitor
- Spark Module
- Part V: Error/Fault or Function Codes
- Chapter 13: Error/Fault or Function Codes
- Error/Fault or Function Codes
- Admiral Oven and Range Error/Fault or Function Codes
- ASKO Dishwasher Error/Fault or Function Codes
- ASKO Washer Error/Fault or Function Codes
- ASKO Dryer Error/Fault or Function Codes
- Dacor Oven and Range Error/Fault or Function Codes
- Estate Oven and Range Error/Fault or Function Codes
- Friedrich Room Air Conditioner Error/Fault or Function Codes
- Frigidaire/Electrolux Dishwasher Error/Fault or Function Codes
- Frigidaire/Electrolux Washer Error/Fault or Function Codes
- Frigidaire/Electrolux Dryer Error/Fault or Function Codes
- Frigidaire/Electrolux Refrigerator Error/Fault or Function Codes
- General Electric and Hotpoint Room Air Conditioner Error/Fault or Function Codes
- General Electric and Hotpoint Dishwasher Error/Fault or Function Codes
- General Electric and Hotpoint Microwave Error/Fault or Function Codes
- General Electric and Hotpoint Range Error/Fault or Function Codes
- JennAir Oven and Range Error/Fault or Function Codes
- LG Dishwasher Error/Fault or Function Codes
- LG Side X Side Refrigerator Error/Fault or Function Codes
- LG French Door Refrigerator Error/Fault or Function Codes
- LG Washer Error/Fault or Function Codes
- LG Frontload Washer Error/Fault or Function Codes
- Maytag Laundry Center Error/Fault or Function Codes.
- Maytag Washer Error/Fault or Function Codes.
