Essentials of business processes and information systems
| Otros Autores: | |
|---|---|
| Formato: | Libro electrónico |
| Idioma: | Inglés |
| Publicado: |
Hoboken, N.J.:
Wiley
c2009.
[Place of publication not identified] 2009 |
| Edición: | 1st ed |
| Materias: | |
| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009629302706719 |
Tabla de Contenidos:
- Cover
- Title Page
- Copyright
- Preface
- Acknowledgments
- Author Biographies
- Brief Contents
- Business Processes in Practice
- Contents
- Chapter 1: Organizations, Business Processes, and Information Systems
- The Modern Global Business Environment
- Global Competition
- The Information Revolution
- The Knowledge Worker
- Key Business Processes
- The Functional Organizational Structure
- The Silo Effect
- Delays in Executing the Process
- Excess Inventory
- Lack of Visibility across Processes
- The Importance of Information Systems
- Data and Information
- Functional Information Systems
- Enterprise Systems
- Why Is This Information Important to You?
- Flows in Business Processes
- The Roles of Enterprise Systems in Organizations
- Execute the Process
- Capture and Store Process Data
- Monitor Process Performance
- Financial Impact of Process Steps
- Chapter 2: Enterprise Systems
- Enterprise Systems
- Stage 1: Stand-Alone Mainframe Systems
- Stage 2: Client-Server Architecture
- Stage 3: Service-Oriented Architecture
- Types of Enterprise Systems
- Types of Data in ES
- Transaction Data
- Master Data
- Organizational Data
- Super Skateboard Builders (SSB), Inc.
- Product Line
- Customers
- Vendors (Suppliers)
- Employees
- Information Systems
- SAP Overview
- SAP Software (simulation)
- Chapter 3: The Procurement Process
- Key Concepts and Assumptions
- A Basic Procurement Process
- Physical Flow
- Document and Data Flow
- Information Flow
- Financial Impact
- Role of Enterprise Systems in the Procurement Process
- Execute the Process
- Capture and Store Process Data
- Monitor the Process
- Exercise Using Simulated SAP ERP
- Chapter 4: The Fulfillment Process
- Key Concepts and Assumptions
- A Basic Fulfillment Process
- Physical Flow
- Document and Data Flow.
- Information Flow
- Financial Impact
- Role of Enterprise Systems in the Fulfillment Process
- Execute the Process
- Capture and Store Process Data
- Monitor the Process
- Exercise Using Simulated SAP ERP
- Chapter 5: The Production Process
- Key Concepts and Assumptions
- Production Processes and Strategies
- Master Data in the Production Process
- A Basic Production Process
- Physical Flow
- Document and Data Flow
- Information Flow
- Role of Enterprise Systems in the Production Process
- Execute the Process
- Capture and Store Process Data
- Monitor the process
- Exercise Using Simulated SAP® ERP
- Chapter 6: Integrated Processes
- Integrated Processes
- Integrated Process Execution
- The Fulfillment Process: Initial Steps
- Review Inventory of Finished Goods
- The Production Process: Initial Steps
- Review Inventory of Raw Materials
- The Procurement Process
- The Production Process Resumed
- The Fulfillment Process Resumed
- Additional IntraCompany Processes
- Human Capital Management
- Asset Management
- Extended (InterCompany) Processes
- Supply Chain Management (SCM)
- Supplier Relationship Management (SRM)
- Product Life Cycle Management (PLM)
- Customer Relationship Management (CRM)
- Exercise Using Simulated SAP ERP
- Appendix
- Goods Receipt Document
- Material Withdrawal Slip
- Packing List
- Picking Document
- Planned Order
- Production Order
- Purchase Order
- Purchase Requisition
- Quotation
- Sales Order
- Vendor Invoice
- Index.
