Cita APA (7a ed.)

Word, J. C. (2009). Essentials of business processes and information systems. Wiley.

Cita Chicago Style (17a ed.)

Word, Jeffrey Contributor. Essentials of Business Processes and Information Systems. Hoboken, N.J.: Wiley, 2009.

Cita MLA (9a ed.)

Word, Jeffrey Contributor. Essentials of Business Processes and Information Systems. Wiley, 2009.