10 Steps to Successful Customer Service
Outstanding customer service is the heart of customer satisfaction and loyalty. How to achieve it? In a unique approach, author Maxine Kamin focuses on customer service from a values and mission viewpoint. Incorporating new age thinking into professional practice, 10 Steps to Successful Customer Ser...
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| Format: | eBook |
| Language: | Inglés |
| Published: |
[Place of publication not identified]
American Society for Training & Development
2010
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| Edition: | 1st edition |
| Series: | 10 steps series
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| See on Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009629302506719 |
