Cisco unified customer voice portal building unified contact centers

Cisco unified customer voice portal building unified contact centers

Cisco Unified Customer Voice Portal Building Unified Contact Centers Rue Green, CCIE ® No. 9269 The definitive guide to deploying Cisco Unified Customer Voice Portal IVRs in any contact center environment Thousands of companies are replacing legacy ACD/TDM-based contact centers with pure IP-based un...

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Detalles Bibliográficos
Otros Autores: Green, Rue Author (author)
Formato: Libro electrónico
Idioma:Inglés
Publicado: [Place of publication not identified] Cisco Press 2011
Edición:1st edition
Colección:Cisco Press networking technology series. IP communications.
Materias:
Cisco unified customer voice portal.
Internet telephony > Computer programs
Call centers
Web portals
Electrical & Computer Engineering
Engineering & Applied Sciences
Telecommunications
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009629275106719

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