Customer service : new rules for a social media world

How to use social and viral technologies to supercharge customer service - and avoid disasters along the way The breakthrough guide to leveraging social and viral media - by Peter Shankman, the legendary founder of HARO, one of today's hottest Internet growth companies Actionable insights based...

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Detalles Bibliográficos
Otros Autores: Shankman, Peter Author (author)
Formato: Libro electrónico
Idioma:Inglés
Publicado: [Place of publication not identified] Que Pub 2011
Edición:1st edition
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009629236806719

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