APA (7th ed.) Citation

Wirtz, J., Chew, P., & Lovelock, C. H. (2012). Essentials of services marketing (2nd ed.). Pearson Education South Asia Pte Ltd.

Chicago Style (17th ed.) Citation

Wirtz, Jochen, Patricia Chew, and Christopher H. Lovelock. Essentials of Services Marketing. 2nd ed. Jurong, Singapore: Pearson Education South Asia Pte Ltd, 2012.

MLA (9th ed.) Citation

Wirtz, Jochen, et al. Essentials of Services Marketing. 2nd ed. Pearson Education South Asia Pte Ltd, 2012.