Cita APA (7a ed.)

Wilson, R., Glazer, H., Hill, A. V., & Wilson, R. P. (2013). Tools and tactics for operations managers (collection) (1st edition.). FTPress Delivers.

Cita Chicago Style (17a ed.)

Wilson, Randal, Hillel Glazer, Arthur V. Hill, y Randal Paul Wilson. Tools and Tactics for Operations Managers (collection). 1st edition. Upper Saddle River, N.J.: FTPress Delivers, 2013.

Cita MLA (9a ed.)

Wilson, Randal, et al. Tools and Tactics for Operations Managers (collection). 1st edition. FTPress Delivers, 2013.