Measuring the Success of Learning Through Technology: A Guide for Measuring Impact and Calculating ROI on e-Learning, Blended Learning, and Mobile Learning
Learn to measure the results of your technology-based learning programs with this step-by-step guide. Few would dispute the convenience, cost, and efficiency of learning through technology. Whether e-learning, blended learning, or mobile learning, it’s usually just in time, just enough, and just for...
| Autor principal: | |
|---|---|
| Otros Autores: | , , |
| Formato: | Libro electrónico |
| Idioma: | Inglés |
| Publicado: |
[Place of publication not identified]
American Society for Training & Development
2014
|
| Edición: | 1st edition |
| Materias: | |
| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009629179806719 |
Tabla de Contenidos:
- Intro
- Title Page
- Copyright
- Table of Contents
- Preface
- Acknowledgments
- Part I: The ROI Methodology: A Credible Approach to Evaluating Your Learning Through Technology Programs
- Chapter 1 Learning Through Technology: Trends and Issues
- The Evolution of Learning Techniques
- Concerns About Technology-Based Learning
- Final Thoughts
- Chapter 2 Measuring ROI: The Basics
- ROI Defined
- The ROI Methodology
- ROI Process
- Benefits of ROI
- Final Thoughts
- Chapter 3 Evaluation Planning and Data Collection
- Achieving Business Alignment
- Developing the Evaluation Plans
- Considerations for Collecting Data
- Methods for Collecting Data
- Generating High Response Rates
- Identifying the Source
- Determining the Timing of Data Collection
- Final Thoughts
- Chapter 4 Data Analysis
- Isolating the Effects of Learning
- Techniques to Isolate the Effects of Learning
- Selecting Isolation Techniques
- Types of Data
- Data Conversion Methods
- Five Steps to Data Conversion
- Fully Loaded Costs
- ROI Calculation
- Intangible Benefits
- Final Thoughts
- Chapter 5 Reporting and Using the Results
- The Importance of Reporting Results
- Identify the Needs
- Identify the Audience
- Select the Media
- Develop the Report
- Communicate Results and Evaluate the Results of Communication
- Delivering Bad News
- Using the Data
- Final Thoughts
- Chapter 6 Designing for Results
- Communication With Results in Mind
- Changing the Role of Participants
- Creating Expectations
- Design for Relevance
- Design for Results
- Built-In Application Tools
- Use Transfer Tools
- Involving the Participant's Manager
- Final Thoughts
- Part II: Evaluation in Action: Case Studies Describing the Evaluation of Learning Through Technology Programs
- Chapter 7 Measuring ROI in Work Engagement: A Blended Learning Solution.
- Chapter 8 Measuring ROI in Sales Training: A Game-Based Program
- Chapter 9 Measuring ROI in a Sales Program: A Web-Based Learning Solution
- Chapter 10 Measuring ROI in an English-as-a-Second-Language Program: An Online Learning Solution
- Chapter 11 Measuring ROI in an Upgrade Selling Program: A Mobile Learning Solution
- Chapter 12 Measuring ROI in a Sales Program: An E-Learning Solutions
- About the ROI Institute
- Index
- About the Authors.
