People skills

People skills, also known as interpersonal skills, are the key to success in work and life. It seems like common sense, but so many people have difficulty grasping and mastering the most effective ways to interact with others, especially in an increasingly digital world. In this book, readers get: -...

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Bibliographic Details
Other Authors: Hawley, Casey Fitts Author (author)
Format: eBook
Language:Inglés
Published: New York : Alpha Books, a member of Penguin Group (USA) Inc [2014]
Edition:1st edition
Series:Idiot's guides.
Subjects:
See on Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009629169906719
Table of Contents:
  • All you need to know about communication basics
  • The number-one communication skill: nonverbal communication
  • Handling routine conflict, difficult people, and awkward situations
  • Building strong, rewarding relationships
  • Dealing with differences in communication
  • Speaking to groups.