APA (7th ed.) Citation

Davis, A., Shannon, J., & Davis, A. (2011). Treat your employees like customers (1st edition.). FTPress Delivers.

Chicago Style (17th ed.) Citation

Davis, Alison, Jane Shannon, and Alison Davis. Treat Your Employees like Customers. 1st edition. [Upper Saddle River, N.J.: FTPress Delivers, 2011.

MLA (9th ed.) Citation

Davis, Alison, et al. Treat Your Employees like Customers. 1st edition. FTPress Delivers, 2011.