Cita APA (7a ed.)

Davis, A., Shannon, J., & Davis, A. (2011). Treat your employees like customers (1st edition.). FTPress Delivers.

Cita Chicago Style (17a ed.)

Davis, Alison, Jane Shannon, y Alison Davis. Treat Your Employees like Customers. 1st edition. [Upper Saddle River, N.J.: FTPress Delivers, 2011.

Cita MLA (9a ed.)

Davis, Alison, et al. Treat Your Employees like Customers. 1st edition. FTPress Delivers, 2011.