Brilliant coaching : how to be a brilliant coach in your workplace

Coaching is fast becoming the must-have leadership skill and this book shows how anyone can become a brilliant coach at work. Based on methods specifically developed and proven in business, you will discover what it takes to be a coach, how to use the core coaching methods and how to apply these to...

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Detalles Bibliográficos
Otros Autores: Starr, Julie Author (author)
Formato: Libro electrónico
Idioma:Inglés
Publicado: [Place of publication not identified] Pearson Prentice Hall 2012
Edición:2nd edition
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009629118306719
Tabla de Contenidos:
  • Cover
  • Brilliant Coaching
  • Contents
  • About the author
  • Acknowledgements
  • Introduction
  • Part 1 Awareness
  • What is coaching?
  • What is the mindset of a coaching manager?
  • How does our ego limit our ability to coach?
  • Part 2 Ability
  • Building rapport or relationship
  • Focused listening
  • Effective questioning
  • A flexible style of influence
  • Constructive feedback
  • Part 3 Application
  • Off-line: when the coachee has the topic or agenda
  • Off-line: when the manager has the topic or agenda
  • Off-line: when both the coachee and the manager have things to discuss
  • On-line: Response Coaching
  • Part 4 Action
  • Taking your learning forward
  • Index.