The basics of process mapping
The bestselling first edition of this influential resource has been incorporated into the curriculum at forward thinking colleges and universities, a leading vocational technical institute, many in-house corporate continuous improvement approaches, and the United Nationsheadquarters. Providing a com...
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| Format: | eBook |
| Language: | Inglés |
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Boca Raton, FL :
Productivity Press
2011.
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| Edition: | Second edition |
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| See on Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009629107306719 |
Table of Contents:
- Overview. Thinking about Work. Why Map a Process? Relationship Maps. Cross-Functional Process Maps or Swimlane Diagrams. Flowchart. Seven Principles to Improve Flow. Appendix: Methods to Gain Content.
