Compete by meeting unmet needs how Zipcar rethought the car rental business

"This Element is an excerpt from Inspire!: why customers come back (ISBN: 9780131361881) by Jim Champy. Today's most powerful value proposition: combining ease of use with cost savings! How Zipcar has done it--with lessons you can apply in your own business"--Resource description page...

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Bibliographic Details
Main Author: Champy, James, 1942- (-)
Format: eBook
Language:Inglés
Published: Upper Saddle River, New Jersey : FTPress Delivers 2010.
Edition:1st edition
Series:FT Press Delivers elements.
Subjects:
See on Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009629061706719
Description
Summary:"This Element is an excerpt from Inspire!: why customers come back (ISBN: 9780131361881) by Jim Champy. Today's most powerful value proposition: combining ease of use with cost savings! How Zipcar has done it--with lessons you can apply in your own business"--Resource description page.
Item Description:Cover title.
"An e-burst of inspiration from the best books."
Physical Description:1 online resource ([8] p.)