Bernstein, J. a., & Bonafede, B. (2011). Manager's guide to crisis management (1st edition.). McGraw-Hill.
Cita Chicago Style (17a ed.)Bernstein, Jonathan author, y Bruce Bonafede. Manager's Guide to Crisis Management. 1st edition. New York: McGraw-Hill, 2011.
Cita MLA (9a ed.)Bernstein, Jonathan author, y Bruce Bonafede. Manager's Guide to Crisis Management. 1st edition. McGraw-Hill, 2011.
Precaución: Estas citas no son 100% exactas.