How to guide conversations toward extraordinary results

This Element is an excerpt from Focus: Your Key to More Productivity at Work (ISBN: 9780137002566) by Jurgen Wolff. Available in print and digital formats. How to make sure virtually all your conversations and meetings achieve the goals you’ve set for them. We like to think of conversations as excha...

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Detalles Bibliográficos
Otros Autores: Wolff, Jurgen M Author (author), Wolff, Jurgen M. (Jurgen Michael), 1948- (-)
Formato: Libro electrónico
Idioma:Inglés
Publicado: [Place of publication not identified] FT Press 2010
Edición:1st edition
Colección:FT Press Delivers elements.
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009629056806719
Tabla de Contenidos:
  • Cover
  • The Problem with Most Conversations
  • Make a Connection with the Secret of Rapport
  • Establish Greater Rapport by Matching Their Language
  • Guiding a Conversation by Pacing and Leading
  • Persuade Through the Power of Reframing
  • Focus Your Communication with Metaphors and Stories
  • Diffuse Opposition with the Three-Questions Technique
  • How to Break a Block
  • You Say Yes So They Say No (How to Cope with Polarity Response)
  • Focus Your Self-Talk.