Operations management : creating value along the supply chain

Known for its comprehensive approach, this text shows operations managers how to analyse processes, ensure quality, create value, and manage the flow of information, products and services. The seventh edition offers an extensive collection of exercises and solved problems to reinforce key concepts....

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Bibliographic Details
Other Authors: Russell, Roberta S Author (author), Taylor, Bernard W Contributor (contributor)
Format: eBook
Language:Inglés
Published: [Place of publication not identified] John Wiley & Sons 2011
Edition:7th ed
Subjects:
See on Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009629041306719
Table of Contents:
  • Introduction to operations and supply chain management
  • Quality management
  • Statistical process control
  • Product design
  • Service design
  • Processes and technology
  • Capacity and facilities design
  • Human resources
  • Project management
  • Supply chain management strategy and design
  • Global supply chain procurement and distribution
  • Forecasting
  • Inventory management
  • Sales and operations planning
  • Resource planning
  • Lean systems
  • Scheduling.