Cita APA (7a ed.)

Carroll, B. (2011). The hidden power of your customers: 4 keys to growing your business through existing customers (1st edition.). John Wiley & Sons.

Cita Chicago Style (17a ed.)

Carroll, Becky. The Hidden Power of Your Customers: 4 Keys to Growing Your Business Through Existing Customers. 1st edition. Hoboken, N.J.: John Wiley & Sons, 2011.

Cita MLA (9a ed.)

Carroll, Becky. The Hidden Power of Your Customers: 4 Keys to Growing Your Business Through Existing Customers. 1st edition. John Wiley & Sons, 2011.