Cita APA (7a ed.)

Lennick, D., & Kiel, F. (2010). The compassionate and forgiving organization (1st edition.). FTPress Delivers.

Cita Chicago Style (17a ed.)

Lennick, Doug, y Fred Kiel. The Compassionate and Forgiving Organization. 1st edition. Upper Saddle River, New Jersey: FTPress Delivers, 2010.

Cita MLA (9a ed.)

Lennick, Doug, y Fred Kiel. The Compassionate and Forgiving Organization. 1st edition. FTPress Delivers, 2010.