Ultimate basic business skills training an effective workforce
Your business workforce is changing and you need to change with it! Employees are no longer coming to the table with the fundamental business skills needed for your company to succeed. Brand-new from ASTD, the organization that knows how to teach people at work, comes in an easy-to-use book that pro...
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| Other Authors: | |
| Format: | eBook |
| Language: | Inglés |
| Published: |
Alexandria, VA :
American Society for Training & Development
[2009]
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| Edition: | 1st edition |
| Series: | ASTD ultimate series Ultimate basic business skills
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| See on Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009629026006719 |
| Summary: | Your business workforce is changing and you need to change with it! Employees are no longer coming to the table with the fundamental business skills needed for your company to succeed. Brand-new from ASTD, the organization that knows how to teach people at work, comes in an easy-to-use book that provides the training foundation on which to build and improve basic business skills. Use it to help your employees' skill levels grow or to improve your own skills for a more effective and efficient workplace. Included in this volume are 20 basic communications, office, and business skills training programs that will guarantee improvement in your employees' expertise. Clearly presented in short, four-hour training sessions that are completely customizable, this resource will help your workforce elevate its professionalism and increase communication and customer service expertise. |
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| Item Description: | Includes index. |
| Physical Description: | 1 online resource (1 v.) : ill |
| Bibliography: | Includes bibliographical references and index. |
| ISBN: | 9781782687955 9781607283669 |
