Knowledge management for sales and marketing a practitioner's guide

While this book is primarily aimed at those who are involved in Knowledge Management (KM) or have recently been appointed to deliver KM in sales and marketing environments, it is also highly relevant to those engaged in the management or delivery of sales and marketing activities. This book presents...

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Bibliographic Details
Main Author: Young, Tom (-)
Other Authors: Milton, N. J. (Nick J.)
Format: eBook
Language:Inglés
Published: Oxford : Chandos Publishing 2011.
Edition:1st edition
Series:Chandos information professional series
Chandos knowledge management series
Subjects:
See on Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009628972106719
Description
Summary:While this book is primarily aimed at those who are involved in Knowledge Management (KM) or have recently been appointed to deliver KM in sales and marketing environments, it is also highly relevant to those engaged in the management or delivery of sales and marketing activities. This book presents models to assist the reader to understand how knowledge can be applied and reused within the sales and marketing processes, leading to an enhanced win rate.Topics covered provide managers and practitioners with the necessary principles, approaches and tools to be able to design their approa
Item Description:Description based upon print version of record.
Physical Description:1 online resource (197 p.)
Bibliography:Includes bibliographical references and index.
ISBN:9781780632643