Strategic business development for information centres and libraries
This book is aimed at guiding managers towards systematic approaches to improve and facilitate necessary strategic business development and planning. Conditions in the workplace for the Library and Information Services (LIS) are rapidly changing: many organizations are experiencing budget restrictio...
| Autor principal: | |
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| Formato: | Libro electrónico |
| Idioma: | Inglés |
| Publicado: |
Oxford, England ; Cambridge, England :
Chandos Publishing
2012.
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| Edición: | 1st edition |
| Colección: | Chandos information professional series
Chandos Information Professional Series |
| Materias: | |
| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009628968306719 |
Tabla de Contenidos:
- Cover; Strategic Business Development for Information Centres and Libraries; Copyright; Contents; List of figures and tables; Preface; Acknowledgements; About the author; 1The necessary business development and planning; Note; 2Leadership and change management; The manager's responsibility; Team members' responsibility; Involving staff; Case study: the unsuccessful involvement; Turbulent times; Voices from practitioners: Maria Hugosson Bygge; Note; 3Competitive intelligence; The forming of perspectives; Demands on individuals and organisations; The PCMAC model; Decisions and actions
- Pitfalls and tipsVoices from practitioners: Charlotte Håkansson; Notes; 4Business concept and information strategies; The business concept; Information strategies; Voices from practitioners: Helena Vallo; Notes; 5The business plan; The annual cycle of the business plan; Case: the annual planning process; The content of the business plan; Voices from practitioners: Jette Guldborg Petersen; Notes; 6Strategic goals, measurement and evaluation; Set the strategic goals; Measure and evaluate; Voices from practitioners: Katarina Kristoffersson; Notes; 7Implementation of strategic decisions
- Case: from Tetra Pak Library to Technology Intelligence8Tools; About organising workshops; Brainstorming with relation matrix; PESTLE(M); SWOT; Scenario planning; Impact analysis; Unbiased review of the business: a workshop; Spider diagram; Benchmarking; 9Changes and challenges; Changes; Challenges; References; Index
