Benjamin, B. E., Simon, A., & Yeager, A. (2012). Conversation transformation: Recognize and overcome the 6 most destructive communication patterns (1st edition.). McGraw-Hill Education.
Chicago Style (17th ed.) CitationBenjamin, Ben E., Anita Simon, and Amy Yeager. Conversation Transformation: Recognize and Overcome the 6 Most Destructive Communication Patterns. 1st edition. New York, New York State: McGraw-Hill Education, 2012.
MLA (9th ed.) CitationBenjamin, Ben E., et al. Conversation Transformation: Recognize and Overcome the 6 Most Destructive Communication Patterns. 1st edition. McGraw-Hill Education, 2012.
Warning: These citations may not always be 100% accurate.