The success or die ultimatum saving companies with blended, long-term improvement formulas
The Uninvited VisitorsThe ConsultantThe CEOThe COOHamishDivision PresidentsBig Picture MapHugh GreenleesThe Confrontation: Ronson & Ronson Metals DistributionNext AutomotiveChuck Nothis ClarityIndependent PharmaceuticalsLucie BellPhonethics: The Call CenterElizabeth GoldenThe Project PlanCorpora...
Otros Autores: | , |
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Formato: | Libro electrónico |
Idioma: | Inglés |
Publicado: |
Boca Raton :
CRC Press
[2015]
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Edición: | 1st edition |
Materias: | |
Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009628906006719 |
Tabla de Contenidos:
- Front Cover; Contents; Preface; Acknowledgments; About the Authors; Introduction; Chapter 1: The Uninvited Visitors; Chapter 2: The Consultant; Chapter 3: The CEO; Chapter 4: The COO; Chapter 5: Hamish; Chapter 6: Division Presidents; Chapter 7: Big Picture Map; Chapter 8: Hugh Greenlees; Chapter 9: The Confrontation: Ronson & Ronson Metals Distribution; Chapter 10: Next Automotive; Chapter 11: Chuck Nothis; Chapter 12: Independent Pharmaceuticals; Chapter 13: Lucie Bell; Chapter 14: Phonethics: The Call Center; Chapter 15: Elizabeth Golden; Chapter 16: The Project Plan
- Chapter 17: Corporate Cost AllocationsChapter 18: The Low-Hanging Fruit: Phonethics; Chapter 19: Initial Analysis and Morning Meetings: Next Automotive; Chapter 20: Theory Becomes Practice: Next Automotive 3; Chapter 21: Chuck Nothis: Curriculum Vitae; Chapter 22: Understanding Data and Basic Statistics: Introduction to SPC; Chapter 23: The Powder Analysis; Chapter 24: Hugh Comes Around?; Chapter 25: Ronson & Ronson Metal Distribution 3; Chapter 26: Corporate Update; Chapter 27: Corporate Cost and Strategy; Chapter 28: Hugh Greenlees 2; Chapter 29: Hamish 2; Chapter 30: Commitment
- Chapter 31: Jeff Lincoln 2Chapter 32: Phonethics Call Center Company 3; Chapter 33: Phonethics 4: The Diagnosis; Chapter 34: Elizabeth Golden 2; Chapter 35: Lucie Bell 2; Chapter 36: Strategy Meeting with the Board; Back Cover