Cita APA (7a ed.)

Brown, M. G. (2017). Baldrige Award winning quality -- 18th edition: How to interpret the Baldrige criteria for ... performance excellence (18th ed.). CRC Press.

Cita Chicago Style (17a ed.)

Brown, Mark Graham. Baldrige Award Winning Quality -- 18th Edition: How to Interpret the Baldrige Criteria for ... Performance Excellence. 18th ed. [Place of publication not identified]: CRC Press, 2017.

Cita MLA (9a ed.)

Brown, Mark Graham. Baldrige Award Winning Quality -- 18th Edition: How to Interpret the Baldrige Criteria for ... Performance Excellence. 18th ed. CRC Press, 2017.