The stay interview a manager's guide to keeping the best and brightest

It's the worst sort of surprise: A valued and seemingly happy employee gives his notice. Can you do anything at this point Probably not. Could you have anticipated the departure and tried to prevent it? Absolutely. That's where this book comes in. This practical guide introduces managers t...

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Detalles Bibliográficos
Otros Autores: Finnegan, Richard P., author (author)
Formato: Libro electrónico
Idioma:Inglés
Publicado: New York : AMACOM 2015.
Edición:1st edition
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009628871606719
Tabla de Contenidos:
  • Cover; Title; Copyright; Contents; 1 The Stay Interview; 2 Preparing to Conduct Stay Interviews; 3 Four Essential Skills; 4 Managing the Exchange; 5 Developing Stay Plans; 6 Closing and Forecasting; 7 Avoiding the Thirteen Stay Interview Traps; 8 Experienced Managers Tell Their Tales; 9 Based on a True Story; Index; A; B; C; D; E; F; G; H; I; L; M; N; O; P; Q; R; S; T; U; V; W; About the Author; Free Sample Chapter from 101 Tough Conversations to Have with Employees by Paul Falcone