Practical IT service management a concise guide for busy executives

A beginner's book explaining the basics of ITIL and its implementation and interpretation in an easy, selfstudy approach

Bibliographic Details
Other Authors: Thejendra, B. S., author (author)
Format: eBook
Language:Inglés
Published: Cambridgeshire, England : IT Governance Publishing 2014.
Edition:Second edition
Subjects:
See on Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009628800006719
Description
Summary:A beginner's book explaining the basics of ITIL and its implementation and interpretation in an easy, selfstudy approach
Item Description:Description based upon print version of record.
Physical Description:1 online resource (280 p.)
ISBN:9781849285476